It will be at based on basic room category with breakfast for one (1) person only. Request is subject to room availability & hotel confirmation.
ADDITIONAL SEAT PURCHASE
Q
:
Can I purchase additional Ticket?
A
:
Yes, you are allowed to purchase 1 extra ticket (strictly for immediate family member or direct leader only), but it will be subject to seat availability.
Q
:
Who is defined as 'immediate family member'?
A
:
Spouse, parent, parent-in-law (above 65 years old and must be certified by a doctor to be fit to travel) and child (min. 18 years and above).
Q
:
What is the cost to purchase an additional ticket?
A
:
Tour fare is based on the basic room category on twin sharing basis.
REWARD TRANSFER
Q
:
Can I transfer my reward to anyone?
A
:
Award is strictly non-transferable.
Q
:
Can I change my reward for cash? Can I opt for cash in lieu?
A
:
No. There will be no cash in lieu if you choose not to join the trip.
TRIP CANCELLATION
Q
:
What happens if I did not register within the registration period?
A
:
Your reward will be forfeited.
Q
:
Is there any cancellation fee if I did not join the trip after confirming my participation or did not show up on departure date?
A
:
Qualifier : Penalty RM1,000.
Paying Guest : Penalty (Full Cancellation).
OTHERS
Q
:
Is there any travel allowance for outstation qualifiers?
A
:
RM300 will be given to qualifiers from East Malaysia to cover their travelling expenses.
Q
:
I am currently pregnant. Can I still join the trip?
A
:
You are required to submit a doctor's letter to prove that you are fit to travel.
